Call Us
Speak directly with our health team
+254 XXX XXX XXX
Email Us
Send us a detailed message
health@ismep.co.ke
Live Chat
Chat with our support team
Available 24/7
Emergency Contact
For urgent medical situations
Emergency Hotline
Available 24/7 for emergencies
Send us a Message
We'll get back to you within 24 hours
Frequently Asked Questions
How do I book an appointment?
You can book an appointment through the "Book Appointment" section in the app or by calling our health team directly.
What should I bring to my appointment?
Please bring your student ID, any previous medical records, and a list of current medications if applicable.
How can I access my health records?
Your health records are available in the "Health Records" section of the app. You can view, download, and share them as needed.
Are wellness programs free?
Most wellness programs are included in your student health package. Some specialized programs may have additional fees.
What should I do in case of emergency?
For medical emergencies, call 999 immediately. For non-emergency health concerns, contact our health team during business hours.